Protecting the privacy and safeguarding the personal and financial
information of our clients and website visitors is one of our
highest priorities. By opening a ACISEU account or by using ACISEU
websites, you give your consent to the collection and use of
personal information by ACISEU as explained in this Privacy
Statement. .
We collect your personal information directly from you and
indirectly as a result of your relationship with us. ACISEU may use
the information collected from you to verify your identity and
contact information, establish your trading account, issue you an
account number and a secure password, maintain your account activity
and contact you with account information, among other reasons. This
information also helps us improve our services to you, customize
your browsing experience and inform you about additional products,
services or promotions that may be of interest to you.
You directly provide us with the majority of information we collect.
This information includes your contact details, including name,
mailing address, telephone number and e-mail address, personal
identification data we are required by law to collect, including
your passport number and/or tax identification number, and
information required by law to assess your trading experience and
risk tolerance, including your annual income, net worth and
available risk capital. We also collect demographic information when
you open an account, including gender, birth date, occupation and
employment status.
You provide us with this information by completing the account
application and related documentation, by sending us an e-mail or by
submitting information in response to a promotion or special offer.
Should you close your account with us, ACISEU will retain your
information, but only use it to comply with regulatory requirements
and to periodically contact you to offer you the opportunity to
reactivate your account or participate in other offers.
We use cookies and web beacons (also known as action tags or
single-pixel gifs), and other technologies (collectively, "cookies")
to provide us with data we can use to improve your experience and to
know you better. Cookies are small text files sent from Web servers
that may be stored on your computer. Cookies enable us to capture
how you arrived at our site, when you return, which pages on our
site you visit, and to recognize that you are already logged on when
we receive a page request from your browser. We may link the
information we store in cookies to personally identifiable
information you submit while on our site. We will never share this
information with any 3rd party. Cookies are readable only by us and
do not contain any personal information nor do they contain account
or password information. We cannot and will not gather information
about other sites you may have visited.
We may share usage information about visitors to our websites with
reputable advertising companies for the purpose of targeting our
Internet banner advertisements. The information collected by the
advertising company through the use of these pixel tags is not
personally identifiable. We may also use 3rd party software to track
and analyze usage and volume statistical information including page
requests, form requests and click paths. The third party may use
cookies to track behavior and may set cookies on behalf of ACISEU.
All web browsers have settings that allow you to block cookies. By
visiting our website with your browser set to allow cookies, you
consent to our use of cookies as described above. If you choose to
block cookies you may use our services but some functions may not
work as designed.
ACISEU does not sell, license, lease or otherwise disclose your
personal information to any affiliate or third party for any reason,
except as described below.
ACISEU may share information with affiliates if the information is
required to provide the product or service you have requested or to
provide you the opportunity to participate in the products or
services our affiliates offer.
To help us improve our services to you, we may engage another
business to help us carry out certain internal functions, such as
account processing, fulfillment, client service, client satisfaction
surveys or other data collection activities relevant to our
business. We may also provide a non-affiliated third party with
client information from our database, including your name, address,
phone number, and/or e-mail address, to help us analyze and identify
client needs, notify clients of product and service offerings or
conduct general marketing and market research for us.
ACISEU also forges partnerships and alliances with non-affiliated
third parties which offer high-quality products and services that
might be of value to our clients. In order to ensure that these
products and services meet your needs and are delivered in a manner
that is useful and relevant, ACISEU may share some personal
information with these non-affiliated third parties.
We generally require that all non-affiliated third parties to which
we provide your nonpublic personal information agree to keep your
information confidential and use such information solely for the
limited purpose for which we have engaged them, or as otherwise
required by law. In addition, where offers are made to you by
non-affiliated third parties, we generally require that they
disclose that the offer is being extended because of your
relationship with us. We also seek to ensure that these
non-affiliated third parties maintain appropriate data security
procedures to guard against unauthorized use of, or access to, your
personal information.
When required by law, ACISEU reserves the right to disclose your
personal information to third parties or regulatory, law enforcement
or other government authorities. We may also disclose your
information to credit reporting or collection agencies, or when
necessary to protect our rights or property.
If at any time you choose to purchase a product or service offered
by another company, for example by clicking on an advertisement on a
website owned or controlled by ACISEU, any personal information you
share with that company will no longer be controlled under our
Privacy Statement. We are not responsible for the privacy policies
or the content of sites we link to and we have no control over the
use or protection of information provided by you to, or collected
by, those websites. Whenever you elect to link to a co-branded
website or to a linked website, you may be asked to provide
registration or other information. Please note that the information
you are providing is going to a third party, and you should
familiarize yourself with the privacy policy published by that third
party.
We employ security software, systems and procedures to offer you a
safe and secure trading environment and to protect your personal,
financial and trading information.
When you open an account with us, you are issued a unique account
number, User ID and a password. Only a limited number of ACISEU
employees who have a need to know this information will have access
to your account number, UserID, and password. Remember that you are
ultimately responsible for maintaining the secrecy of your account
number, UserID and password. We strongly recommend that you do not
disclose this information to anyone.
On our websites and online account application we use technology to
encrypt information transmitted by or to you. We use certificate
authority (CA) certificates to authenticate our websites and secure
trading and customer-facing applications, allowing you to verify
that you are connected to our websites.
In the event ACISEU materially changes this Privacy Statement, the
revised Privacy Statement will promptly be posted to our websites.
By opening an account with us, you are deemed to agree to accept
posting of a revised Privacy Statement electronically on our website
as actual notice to you.
Under certain circumstances, such as with respect to our sharing of
your personal information with non-affiliated third parties, you may
inform us that you would like to "opt out" by contacting us through
the contact information listed below. Note that for joint accounts,
an-opt out election made by one account owner of a joint account is
applicable to all account owners of the joint account. An opt-out
election must be made for each separate account you hold at ACISEU.
Any dispute over our Privacy Statement is subject to this notice and
the ACISEU Customer Agreement. If you have any questions that this
Privacy Statement does not address, please contact a Client Services
representative. You may contact ACISEU for any reason under this
Privacy Statement, or otherwise, as follows:
